Cancellation Policy

At Eridani, we understand that sometimes plans change, and you may need to cancel your order. Here's everything you need to know about our cancellation policy:

Cancellation Process:
If you wish to cancel any order placed with us, we kindly request you to inform us at the earliest opportunity. We value your time and aim to make the cancellation process as seamless as possible for you.

How to Cancel: 
To cancel an order, simply reach out to us via Email at support@eridani.in or Call/WhatsApp us on +91 9653323975. Our dedicated customer support team will assist you with the cancellation process promptly.

Refund for Prepaid Orders:
For prepaid orders, cancellations will be promptly processed, and refunds will be issued within 2-3 working days. We understand the importance of timely refunds and strive to ensure your satisfaction throughout the process. In case the refund is not processed, you can reach out to us via Email or WhatsaApp

Please Note, once an order is shipped from our warehouse, we are unable to cancel it. We apologise for any inconvenience this may cause and appreciate your understanding in this matter.

At Eridani, we prioritise your satisfaction and aim to provide exceptional service at every step of your shopping journey. If you have any questions or require further assistance regarding our cancellation policy, please don't hesitate to contact us. We're here to help!